Welcome to Soleil Bakery! Our shop is currently in soft opening!
Customer Support:
Can I modify or cancel my order once itโs been placed?ย
Please note that all orders are final. If you made a mistake when placing your order, please contact us via email at soleilocala@gmail.com or, preferably, through our Live Chat feature on our website as soon as possible. We will do our best to accommodate any changes, but we cannot guarantee that modifications can be made.
I had an issue with my order. How do I get in touch with Soleil Bakery?
Weโre sorry to hear you had an issue with your order! Please email us at soleilocala@gmail.com or fill out our contact form below so we can make it right. While we strive to respond promptly, we spend most of our day baking, so please allow us some time to get back to you. Thank you for your patience and for giving us the chance to make things right!
How can I track my order?
Once your order has shipped, you will receive a tracking code via email. Please note, it may take up to 48 hours for tracking information to update within the system. If the tracking information hasn't updated after 48 hours, please send us an email at soleilocala@gmail.com or fill out the contact form below, and we'll be in touch soon!
Are there any shipping costs?
Shipping costs are calculated based on the selected shipping speed and destination. The final shipping cost will be determined at checkout once all items are added to your cart.
Allergen/Dietary Information:
Is Soleil Bakery a dedicated Gluten Free Bakery?ย
Yes, we are! We are a dedicated gluten-free bakery. Gluten-containing items are not allowed in our kitchen.
Are Soleil Bakery products nut-free?
While we offer nut-free cookies, please note that we are not a nut-free facility. Our nut-free cookies are made in a kitchen where nuts are present, and there is a possibility of cross-contamination.
What ingredients are in your cookies?
Please Note:The ingredients listed here are base ingredients. Additional ingredients may vary depending on each product flavor. For a detailed list of allergens, please refer to each product page for specific information. If you have further questions regarding our ingredients, please reach out by filling out the contact form below before placing your order.
Deluxe Cookies: Gluten free flour blend (Rice flour, brown rice flour, sorghum flour, tapioca starch, potato starch, cellulose, vitamin b3, vitamin b1, riboflavin, xanthan gum & celluloseย gum), brown sugar, granulatedย sugar,ย milk, dark or white chocolate, cold butter, eggs, corn starch, baking powder, baking soda, psyllium husk powder, vanilla extract, salt and other additionsย by flavor:Additions include pecans, toffee bits, sprinkles, peanut butter chips, coffee extract, Oreo pieces.
Stuffed Cookies: Gluten free flour blend (Rice flour, brown rice flour, sorghum flour, tapioca starch, potato starch, cellulose, vitamin b3, vitamin b1, riboflavin, xanthan gum & celluloseย gum), brown sugar, granulatedย sugar, oat flour, milk, dark or white chocolate, cold butter, eggs, applesauce, miso, shortening (ย soybean oil, palm oil, mono and diglycerides, TBHQ and citric acid),ย corn starch, psyllium husk powder, baking powder, baking soda, vanilla extract, salt and additions by flavor:ย Additions: Oreo pieces, white chocolate, walnuts, pecans, heavy cream, corn syrup.
Keto Cookies: Almond flour, butter, eggs, erythritol, allulose, stevia, monk fruit, psyllium husk powder, baking powder, baking soda and salt.ย Additions by flavor can include:Pecans, walnuts, pistachios, cocoa powder, sugar free chocolate chips (unsweet chocolate, erythritol, chicory root fiber, soluble corn fiber, cocoa butter, blend of palm kernelย and palm oil, stevia, lecithin and flavor).ย Additions may include pecans, peanut butter, walnuts, almonds and cocoa powder.
Vegan Cookies: Gluten free flour blend (Rice flour, brown rice flour, sorghum flour, tapioca starch, potato starch, cellulose, vitamin b3, vitamin b1, riboflavin, xanthan gum & celluloseย gum), plant butter ( palm fruit, canola and olive oil, pea protein, salt, water, soy lecithin, vitamin A, beta carotene), Organic cane sugar, applesauce, vanilla, cocoa powder, baking powder, baking soda, psyllium husks, water.
Vegan Snickerdoodle cookie: Gluten free flour blend (Rice flour, brown rice flour, sorghum flour, tapioca starch, potato starch, cellulose, vitamin b3, vitamin b1, riboflavin, xanthan gum & celluloseย gum), plant butter ( palm fruit, canola and olive oil, pea protein, salt, water, soy lecithin, vitamin A, beta carotene), Organic cane sugar, applesauce, vanilla, cinnamon, cream of tartar, baking powder, baking soda, psyllium husks, water.
Vegan & Soy-Free Cookies: Rice flour, whole grain brown rice flour, tapioca starch, sorghum flour, potato flour, xanthan gum, dark brown sugar, corn starch, canola oil, coconut milk, vanilla, baking soda, baking powder, salt, cane sugar, cocoa beans, cocoa butter, sunflower lecithin, and vanilla
If you have any questions about our ingredients or cookies, please email us at soleilocala@gmail.com or fill out the contact form below.
What ingredients are in your cakes?
Since we offer such a wide selection of cakes, please call our bakery at (352) 844-1310 for more information about our ingredients.
Does Soleil Bakery cater to other speciality diets?ย
At Soleil Bakery, we prioritize accommodating a variety of dietary needs with proper notice. Most of our recipes can be adjusted to meet your specific requirements. If youโre seeking something special that isnโt available online, please email us at soleilocala@gmail.com or fill out the contact form below. Please note that a minimum order amount will apply to custom orders.
Local Delivery:
Does Soleil Bakery offer Local Delivery?
Currently, we don't offer local delivery, but be sure to join our email list to stay updated on any future changes!
Nationwide shipping:
Where does Soleil Bakery ship?ย
We offer nationwide shipping to all states, including Hawaii and Alaska.
What days do you ship?
We currently ship on Mondays and Tuesdays. The cutoff time for shipping is Sunday at 9 AM. Orders placed after this time will ship the following Monday. If you need your order sooner, please email us at soleilocala@gmail.com, and we will do our best to accommodate your request. Please note that we cannot guarantee changes to your order once it has been placed.
Do you ship to PO Boxes?
We currently do not ship to PO Boxes.ย
What about APO addresses?
First and foremost, thank you for your service! Unfortunately, at this time, we do not ship to APO addresses. Our cookies are free from preservatives and are best enjoyed within a few days of receiving them. Shipping to APO addresses often involves additional steps that could compromise the quality of our cookies, such as extended transit times or exposure to temperatures and conditions that may affect freshness. Although we do not ship to APO addresses, if you ever find yourself in Ocala, FL, we'd love for you to stop by and enjoy some freshly baked goods at one of our bakeries.
Does Soleil Bakery ship internationally?
At this time, we only ship within the United States, but that could change someday! Sign up for our newsletter to stay up to date on what's new!
Can Soleil Bakery ship to multiple addresses?
At this time, we do not offer multi-address shipping. Be sure to join our newsletter to stay up to date on what's new!
What is the minimum order for shipping?
The minimum order for nationwide shipping is $20, plus the additional shipping cost determined at checkout.
How should I store my Soleil Bakery cookies once they arrive?
For optimal freshness, store your Soleil Bakery cookies in an airtight container and enjoy them within 4 days. If you prefer, you can also freeze the cookies for up to 2 months.
What products are available for nationwide shipping?ย
We currently only offer our freshly baked regular, stuffed, keto, and vegan cookies โ all of which are gluten-free! Be sure to sign up and stay updated on new goodies coming soon!ย
Product Care:
How long will Soleil Bakery cookies stay fresh at home and while in transit?
We bake our cookies fresh without any preservatives and ship them directly to you. They will stay fresh for about 4 days when stored in an airtight container and refrigerated.
My order arrived! How do I store them, and what is the best way to enjoy them?
We bake our cookies fresh without any preservatives and ship them directly to you. To keep them at their best, store the cookies in an airtight container and refrigerate them, where they'll stay fresh for about 4 days. For the best experience, warm the cookies slowly in the microwave, air fryer, or toaster oven on low heat before enjoying.
How are the cookies packaged for shipping?
Your cookies will arrive individually wrapped and securely packed in a sturdy box with protective packaging material. Since our bakery is located in Florida, where it can get quite hot, we will include an ice pack if/when necessary to ensure your cookies stay fresh during transit.
Corporate Gifting / Wholesale:
Does Soleil Bakery offer wholesale?
For wholesale inquiries, please email us at soleilocala@gmail.com or fill out the contact form below, and a member of our team will be in touch!
Does Soleil Bakery offer corporate gifting?
Weโd be delighted to help with your corporate gifting needs. Please reach out to us at soleilocala@gmail.com or fill out the contact form below for more information and to discuss your requirements.